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Last updated: January 2026

92bet Terms and Conditions — Platform Rules and Guidelines

At 92bet, we believe terms and conditions should be read, understood, and respected — on both sides. That's why we wrote this document in plain language, free of unnecessary legal jargon, so every player can clearly understand what to expect from the platform and what the platform expects from you.

By creating an account or using any service on 92bet — Sports Betting, casino, slots, crash games, Live Casino, or any other — you agree to these terms. Please read them carefully before getting started. If you have any questions, our support team is available 24 hours a day via chat in Portuguese.

Quick Summary
  • For players 18 and over only
  • Minimum deposit: R$ 20.00
  • Pix withdrawal in under 3 min
  • Bonus rollover: 30x the amount
  • One account per CPF — duplicate accounts are blocked
  • Identity verification required before the first withdrawal
  • All amounts in BRL (R$)

What These Terms Cover

An overview of the key topics covered in this 92bet document

Registration & Eligibility

Who can create an account at 92bet, what information is required, how identity verification (KYC) works, and the rules on single accounts per CPF.

Deposits & Withdrawals

Accepted methods (Pix, boleto, credit card, PicPay, Mercado Pago), minimum and maximum amounts, processing times, and rules regarding third-party accounts.

Bonuses & Promotions

Rollover rules, bonus validity, how bonuses are calculated, which games count toward rollover requirements, and the conditions for cancellation.

Security & Privacy

How 92bet protects your personal and financial data, your obligations to keep your account secure, and what happens in cases of unauthorized access.

Bets & Results

How bets are recorded and settled, rules on event cancellations, void bets, odds errors, and the result dispute process at 92bet.

Responsible Gambling

Self-control tools available at 92bet, how to set deposit limits, how to request self-exclusion, and support resources for players who need help.

1

Acceptance of Terms

Welcome to 92bet. By accessing, browsing, or using any service available at 92bet.life — including Sports Betting, online casino, slots, crash games, Live Casino, jackpots, roulette, or any other platform feature — you confirm that you have read, understood, and fully agreed to these Terms and Conditions.

These terms constitute a legally binding agreement between you (the "User") and 92bet (the "Platform" or "Company"). If you do not agree with any part of this document, we ask that you refrain from using 92bet's services.

Important: Continued use of the platform after any update to the Terms and Conditions constitutes automatic acceptance of the changes. 92bet will notify users of relevant updates via their registered email at least 7 days in advance.

These terms apply to all services available on 92bet, regardless of the device used — desktop, mobile, tablet, or any other. The most current version is always available on this page and supersedes all previous versions.

2

Eligibility & Registration

To create an account at 92bet and use its services, the user must meet all of the following requirements:

  • Be at least 18 years of age of age on the date of registration;
  • Be a resident of Brazil or hold a valid CPF issued by a competent Brazilian authority;
  • Not be on any self-exclusion list from any regulated gambling platform;
  • Not be an employee, partner, consultant, or immediate family member of any 92bet staff;
  • Provide accurate, complete, and up-to-date information during registration.

The 92bet allows one account per CPF only. Creating multiple accounts — even with different details — is strictly prohibited and results in the immediate blocking of all identified accounts, cancellation of bonuses, and withholding of any winnings obtained through duplicate accounts.

Registration: The process is simple and free — full name, CPF, date of birth, email, and a valid Brazilian mobile number. You'll receive a verification code by email or SMS to activate your account. Keep your details up to date to avoid issues with withdrawals and important communications.

The 92bet reserves the right to refuse registrations or suspend accounts that show inconsistent information or fail identity verification processes.

3

Identity Verification (KYC)

Before processing the first withdrawal, 92bet requires user identity verification — a process known as KYC (Know Your Customer). This procedure protects users against fraud and complies with Brazilian legislation applicable to the online betting and gaming sector.

The documents required for verification are:

  • Valid government-issued photo ID: national ID card (RG), driver's license (CNH), or passport;
  • CPF — as it appears on your RG or CNH;
  • Proof of address issued within the last 90 days (utility bill for water, electricity, gas, or a bank statement);
  • Selfie holding your identity document, when requested.

Document review takes up to 48 business hours after complete submission. During this period, users may continue playing normally — only withdrawals are held pending completion of the verification.

Attention: Blurry, cropped, or illegible documents will be rejected and the process will need to be restarted. Submit clear photos to speed up approval. If you have any questions, reach out via live chat — available 24 hours in Portuguese.
4

Deposits

The 92bet accepts the following deposit methods, all operating exclusively in BRL (R$):

  • Pix — recommended method, instant credit in seconds, available 24 hours;
  • Boleto bancário — settlement within 1 business day of payment;
  • Credit or debit card — credited within 30 minutes of confirmation;
  • PicPay — instant credit via direct integration;
  • Mercado Pago — credited within 15 minutes.

The minimum deposit is R$ 20.00 regardless of the chosen method. 92bet does not charge fees on deposits — the full deposited amount is credited to the user's wallet.

Important rule: Deposits must be made exclusively using payment methods registered in the account holder's own name. Deposits received from third parties are blocked and returned to the sender. This rule exists to protect users from unauthorized use of their account by others.

The 92bet may request proof of ownership of the payment method in risk analysis cases. Failure to comply may result in a temporary hold on the balance until the analysis is complete.

5

Withdrawals

After meeting the identity verification requirements, users may request withdrawals at any time. The default and recommended method is Pix, with processing in under 3 minutes after the request is approved.

Withdrawal rules at 92bet:

  • Minimum withdrawal: R$ 30.00;
  • Withdrawals must be made to a bank account or Pix key registered in the account holder's own name;
  • Active bonuses with a pending rollover are locked for withdrawal until the conditions are met;
  • Real balance withdrawals (non-bonus) may be requested at any time, regardless of active bonuses;
  • The maximum processing time is 24 hours — in practice, the vast majority of Pix withdrawals are processed in under 3 minutes.
About bonuses and rollover: If you have activated a bonus and wish to withdraw before completing the rollover, you can cancel the bonus. In that case, the bonus is removed from your wallet and your real deposited balance becomes immediately available for withdrawal. The rollover does not affect the money you deposited — only the bonus received.

In cases of suspected fraud, money laundering, or terms violations, the 92bet may temporarily suspend withdrawal processing while conducting its review. The user will be notified by email and support will be available to answer any questions.

6

Bonuses & Promotions

The 92bet offers different types of promotions: welcome bonus, weekly cashback, Sunday reload, tournaments, and the 92bet Club VIP program. Each promotion has its own specific conditions described on the Promotions page, but the general rules below apply to all of them.

General bonus rules:

  • Bonuses are valid only for users over 18 with a verified account;
  • Each promotion may be redeemed once per user/CPF, unless otherwise stated;
  • The standard rollover for the welcome bonus is 30 times the bonus amount received;
  • The standard deadline for completing the rollover is 30 calendar days from the date of credit;
  • Bets with odds below 1.50 do not count toward the rollover in Sports Betting;
  • The weekly cashback is credited with no rollover — it can be used or withdrawn freely;
  • Bonuses cannot be transferred between accounts.
Full transparency: Your rollover progress is visible in real time on your 92bet account dashboard. You can see exactly how much you have already wagered and how much remains before your withdrawal is unlocked. There are no hidden conditions — what is written here and on the promotion page is what applies.

The 92bet reserves the right to cancel or modify promotions in cases of abusive use, such as creating multiple accounts to accumulate bonuses, using betting strategies that exploit technical errors in odds, or any other practice that constitutes an attempt at fraud.

7

Sports Betting

Sports Betting at 92bet cover Brasileirão Série A and B, Copa do Brasil, Copa Libertadores, Copa Sul-Americana, major state championships, Premier League, La Liga, Bundesliga, Serie A, Champions League, NBB, Superliga de Vôlei, MMA/UFC, e-sports, and other sports. The specific rules for each sport follow the respective international regulations.

General betting rules:

  • Bets are recorded and confirmed at the moment they are accepted by the system — the ticket displayed on screen is the official proof of the wager;
  • Obvious odds errors (for example, odds significantly off-market due to a technical fault) may be cancelled by 92bet, with a full refund of the bet;
  • Bets on cancelled or suspended events are fully refunded as real balance;
  • Cash out may not be available on all markets and events — eligibility is indicated on the bet slip itself;
  • Live bets are subject to broadcast delays — 92bet is not responsible for bets placed after an event has started when the user already knew the outcome.
Disputing results: If you believe a bet was settled incorrectly, contact 92bet support within 72 hours of settlement. Our team will review the official event record and respond within 48 business hours with a reasoned decision.
8

Casino & Games

The 92bet offers over 3,000 casino games, including slots, crash games, roulette, blackjack, baccarat, poker, and live casino tables with real dealers. All games are provided by licensed suppliers and certified by independent RNG (Random Number Generator) laboratories.

General casino rules:

  • The RTP (Return to Player) for each game is listed on its game information sheet, accessible before you start playing;
  • Technical interruptions during an active round result in an automatic credit of the amount wagered in that round — no loss to the user;
  • The Live Casino operates 24 hours with real-time streaming — the rules for each variant follow the standard international rules of that game type;
  • Progressive jackpots accumulate in real time and the displayed amount reflects the maximum prize available at the time the bet is placed;
  • Crash games like Aviator operate on a mechanism independent of the casino — the outcome of each round can be verified via a cryptographic hash published before the round begins.
Demo mode: Most slots and casino games at 92bet have a free demo mode, available without logging in. Use demo mode to get familiar with the game mechanics before wagering real money.
9

Conduct and Acceptable Use

The 92bet is an entertainment platform built for legitimate, individual use. The following practices are strictly prohibited and result in account suspension or permanent closure, along with forfeiture of any winnings obtained through them:

  • Creating multiple accounts with different CPFs to accumulate bonuses;
  • Use of bots, automated scripts, artificial intelligence, or any software to place bets automatically;
  • Coordinated exploitation of odds errors or promotions with groups of users (abusive arbitrage);
  • Any form of money laundering — 92bet cooperates with Brazilian authorities in investigations of this nature;
  • Sharing account credentials with third parties;
  • Use of the account by anyone under 18, even if the account holder is of legal age;
  • Any attempt to interfere with the technical operation of the platform.

The 92bet continuously monitors betting patterns and account behavior. Any suspicious activity is investigated before any action is taken — users always have the right to provide clarification before a final decision is made.

10

Account Closure

The user may request account closure at the 92bet at any time, with no reason required, via the support chat or by email at suporte@92bet.life. The account closure process includes:

  • Cancellation of any active bonuses (if applicable);
  • Withdrawal of real balance available in the wallet to a Pix account in the account holder's name;
  • Permanent account deactivation upon confirmation of the final withdrawal.

The 92bet may also close or suspend an account upon identifying a violation of these terms. In such cases, the user is notified by email with the reason provided, and has 30 days to contest the decision through support. Any real-money balance unrelated to the irregularity will always be returned to the account holder.

Responsible gambling self-exclusion: If you wish to close your account for reasons related to gambling control, use the self-exclusion tool available in the account dashboard or contact support. In this case, 92bet applies an immediate block and does not allow reactivation during the requested period.
11

Responsible Gambling

The 92bet believes that sports betting and casino games are a form of entertainment — and that entertainment should be healthy and within your limits. That is why we invest in real responsible gambling tools, not just as a regulatory requirement, but because it is the right thing to do.

Tools available in the account dashboard:

  • Deposit limits — daily, weekly, or monthly, set by the user themselves. Once defined, a limit can only be increased after a 7-day waiting period;
  • Session limit — sets a maximum daily play time, with an alert before the limit is reached;
  • Temporary self-exclusion — pause of 1 day to 6 months, with no early reactivation;
  • Permanent self-exclusion — permanent closure with no possibility of return;
  • Gaming reality — notifications about play time and loss history displayed periodically.

If you or someone close to you is struggling with gambling, call CVV at 188. Our Responsible Gambling has more resources and guidance available.

12

Privacy & Data Protection

The handling of personal data at 92bet complies with the General Data Protection Law (LGPD — Law No. 13,709/2018). Information collected during registration and platform use is used exclusively for:

  • Identity verification and fraud prevention;
  • Processing deposits and withdrawals;
  • Account communications, promotions, and platform updates;
  • Compliance with legal and regulatory obligations;
  • Ongoing improvement of the services offered.

The 92bet does not sell, rent, or share personal data with third parties for commercial purposes without the user's explicit consent. For detailed information on data collection, storage, and your related rights, please see our Privacy Policy.

Your LGPD rights: You have the right to access, correct, export, or request the deletion of your data at any time. Submit your request by email to suporte@92bet.life with the subject line "LGPD Request" — we will respond within 15 business days.
13

Limitation of Liability

The 92bet strives to keep the platform available 24 hours a day, but does not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance; emergency maintenance may occur without prior notice.

92bet is not responsible for:

  • Losses resulting from betting decisions made by the user based on third-party information;
  • Service interruptions caused by issues with the user's internet connection, power supply, or devices;
  • Deposit delays caused by third-party financial institutions;
  • Any errors in game data or statistics displayed on the platform for informational purposes.

The maximum liability of 92bet under any circumstances is limited to the available balance in the affected user's account. Bets that have already been confirmed and correctly settled are not subject to reversal due to a change in the user's interpretation of the result.

14

Changes to the Terms and Conditions

The 92bet may update these Terms and Conditions periodically to reflect changes in its services, Brazilian legislation, or industry best practices. Material changes will be communicated to users via their registered email address at least 7 days before taking effect.

The most current version of these terms will always be available on this page, with the date of the last update shown at the top of the document. Continued use of the platform after changes take effect constitutes acceptance of the new conditions.

Disagree with the changes? You have the right to close your account before the new terms take effect. In that case, your available real balance will be fully refunded via Pix. Contact support via chat or by email at suporte@92bet.life.
15

Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes or controversies related to the use of the services of 92bet shall be submitted to the jurisdiction of the competent Brazilian courts.

Before pursuing legal action, the user agrees to first attempt to resolve the matter through 92bet — available 24 hours via live chat or email at suporte@92bet.life. Most issues are resolved within 48 hours by our support team.

In the event of a conflict between the Portuguese version and any translation of these terms, the Brazilian Portuguese version prevails. This document was prepared in accordance with the Consumer Protection Code (Law No. 8,078/1990), the LGPD (Law No. 13,709/2018), and other applicable Brazilian regulations governing the betting and digital entertainment sector.

Version effective from: January 15, 2026 | Replaced version of: July 2026

92bet Key Rules Summary

The most frequently asked questions from players — in a quick-read format

Rule Detail Status
Minimum age 18 years of age Required
Minimum deposit R$ 20.00 via Pix, boleto, card, PicPay, or Mercado Pago Active
Minimum withdrawal R$ 30.00 via Pix — processed in under 3 min Active
Welcome bonus rollover 30x the bonus amount within 30 days Conditional
Weekly cashback No rollover — credited every Monday No rollover
Accounts per CPF 1 account per CPF only — duplicate accounts are blocked Required
KYC Verification Required before the first withdrawal — processing time: 48 business hours Required
Accepted payments Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago BRL only
Player support 24/7 Portuguese-language chat + email suporte@92bet.life Always active
Self-Exclusion Available via the dashboard — temporary (1 day to 6 months) or permanent Available

Got the Rules? Time to Play at 92bet

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Responsible Gambling — A Core Part of Our Terms

92bet treats responsible gambling as a priority — not an afterthought.

Configurable Deposit Limits

Set daily, weekly, or monthly limits directly in your account dashboard. Once set, a limit cannot be increased immediately — there is a 7-day waiting period. This rule is an integral part of 92bet's Terms and cannot be bypassed through support.

Self-Exclusion with Immediate Effect

A self-exclusion request takes effect immediately and is irreversible for the chosen period. 92bet blocks access, cancels active bonuses, and returns the available real balance via Pix. Creating a new account during the self-exclusion period using the same CPF is not permitted.

Full Transparency on Results

The complete history of all bets, deposits, withdrawals, and bonuses is available in the account dashboard, with dates, amounts, and outcomes. 92bet does not alter or remove past betting records — your history is there for you to review at any time.

24-Hour Player Support

If gambling is having a financial, emotional, or relationship impact, seek help. CVV: 188. Our Responsible Gambling has additional resources and guidance. 92bet support is also available 24h to request breaks or self-exclusion.

Your data is protected at 92bet. All transactions are encrypted with 256-bit SSL. Personal data is not shared with third parties without consent, in compliance with the LGPD. For more details, read our Privacy Policy. Questions about these terms? Contact our support team via chat or at suporte@92bet.life.

All Clear? Start Playing at 92bet Now

The 92bet believes a good platform has nothing to hide. Everything you read here is exactly what applies — no surprises at withdrawal, no impossible bonus conditions, no support team that ignores complaints. Create your account, deposit via Pix, and see for yourself.

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